Our services include web development, web design, web hosting and SEO. We encourage you to read below to know more about our refund policy.

We undertake the obligation to issue a prompt refund:

* If a customer is not satisfied with the quality of our web development services. In this case upon our refunding a website owner must agree to remove all our non-paid work from their site.
* Refunds will be offered for graphic design services which have a retainer associated with them, under the same terms as those for web development services (excluding the graphic design services paid for on delivery).
* SEO services share the same refund policy as web development services with retainers.
* We will refund fees paid for marketing services if site owner can provide persuasive evidence that our marketing has not provided a significant benefit to the site owner, after marketing has been maintained for a period of not less than 4 months. Refunds on marketing will not be given for campaigns which have been maintained for less than 4 months, unless special circumstances exist, or unless we have failed to deliver the advertising promised.

Our refund policy aims to be fair and reasonable. We are always willing to accept responsibility for error on our part, and to make full remedy as far as possible. We also expect our clients to be fair and honest with us, and our policies have been written to protect us from being taken advantage of unfairly.

Guarantee for Web Development, Web Design, Web Hosting and SEO Services

The Money Back Guarantee is applicable within 30 days for the types of Services indicated above. This 30-day guarantee period allows you to give your webiste the full test.

The Guarantee only applies if your website (design) has not been developed with all functionality indicated in the agreed specifications. The Guarantee is not applicable if any bugs are detected, as we offer free bug fixing support for 1 year.

Web Hosting Guarantee

The 100% Money Back Guarantee is applicable to the monthly fees for your hosting package. We will not refund the fees for the previous months, only the current monthly fee for your hosting account.

The 100% Money Back Guarantee is applied in case the service is not rendered up to the agreed standards, an interruption in service or other problems on our side take place. The fee will not be refunded if you cancel your hosting account for any personal reason.